British Airways
Reviews and Complaints

I was due to return from the UK to South Africa on 16 June 2025, and as an older lady, I had treated myself to a premium economy seat. The evening before, when I tried to check in online, I was unable to access the app, which I tried repeatedly for hours.

I then made plans to arrive at the airport 4 hours early the next day, only to be told that the plane was overbooked and I would be downgraded to economy.

Erika Kerekes was so kind and helpful at the check-in desk and did her very best to sort it out. Thank you, Erika, I got my premium economy seat back at the gate!

They owe me $1600 for a refunded trip. I've provided all the information showing I'm due a refund.

They say they refunded it but will not provide the transaction for the refund.

Please contact me at 614.581.7877 or a lawyer will be on the case. It's so simple to resolve.

I have booked return flights from Auckland NZ to Hamburg, my flight Hamburg to London was overbooked, so I missed my flight from London to Nz. Had to rebook my flight from Auckland to whanganui, missed a days work , as I was rostered on to work Friday, 28.8.25

I would like to raid an issue, last trip I paid for extra leg seats but they didnt seat me there and they said the will refund my money, till now there is no refund

Booking referenceTI4RX8

Passengers: Abdulla alkindi

Saif alkindi

Contact info:

009715****0202

Email: h00271070@***.com

Trying to call on given customer care contact numbers since yesterday, 16th March. Call not connected.

Just ringing & disconnecting. Not getting help through chatbots also.

Thank you SO MUCH to Armand for helping us with our reservations with British Airways. Your help was appreciated more than I can say. You gave us piece of mind.

Thank you again.

We are suppose to leave to London from Amman /jordan on 7/2/2025thete is no British flights leaving Amman before July 11

What can we do

Can you find us another airline

Can you give us refund

I been waiting on my baggage since 5/25/2025

Ba312 London Amman

In Amman airport they say it still in London

Baggage number

Ba276171

It have original paper and medication

Need to know if it in London or Amman and why it take that time to reach destination

I call and all ur employees hang the call after a minute

Adammafarja@***.com is my email

I need a response please

My ticket is booked Heathrow to Frankfurt on 18th Sept afternoon

flight. All my flight details have been wiped off my ipad so I have no flight reference number.

Am King Ernest Augustus.from England manner Queen Victoria and husband Albert King James Grandson is alive and am human rights lawyer and doctor for British their own son Edward John Adams summary the good written his son is alive Queen Elizabeth and husband Prince Philip Hanover to King Ernest Augustus.england Empire is alive

I booked my tickets with agent Cheap Air and I called them back to change my ticket date of arrival back to USA which is 26 July 2025. And they said I have to call Baa for that issue,

I flew from Heathrow to Milan on May 13. I was encouraged to check in my carry on because of full flight.

Since my wife had a checked bag I decided too. It was checked in a full 2 hours before the same time as my wifes.

It is obvious that it was separate from paid check in as there were 6 others in the same boat. I forgot to transfer my meds I have serious heart issues if it does not come by today in trouble

I paid for business class both ways from Heathrow to Cairo on the 19th of March and back on the 30th of March and was horrified that there was no business class on the plane. I consider this fraud; I want a refund.