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My fligh

British Airways - My fligh
British Airways - My fligh
Poor customer service at British Airways front desk on May 22, 2022. I missed my flight twice after been "bouncing" back twice from British Airways to America Airline. I have to wait four (2) hours after missing my second flight at the airport before getting help. Very poor customer service at the front desk.

User's recommendation: Listen to the customer instead of assuming everything...

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ID
#3627819 Review #3627819 is a subjective opinion of poster.
Location
Euless, Texas
Pros
  • Quick to take your money
Cons
  • Unwilling to help if they made error and cancelation
  • Customer relations stink
Loss
$1394
Preferred solution
Let the company propose a solution

Customer service is bad

Left my phone on the flight, still haven't heard anything from them it's been 2 weeks. They said I could talk to them but every time I call them, it's put on hold for 30 min and the call doesn't go through
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ID
#4166569 Review #4166569 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

Need help with a claim

Yes, I have a big complaint with British Airlines. I made a claim with the airlines after we came home from Italy in July 2022. British Airlines canceled our flight home from Italy 2 weeks prior to coming back to the states. They got us another flight on the 2nd of...
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ID
#4157362 Review #4157362 is a subjective opinion of poster.
Location
Laguna Woods, California

Quiry about visa